When a new customer is created, or if a current customer's details get updated in Pastel, you need to export the data to the eApp.

Go to the reporting system in Pastel. Select the folder 99 eApp. Inside that folder there are two exports: Contacts and Customer Export.

Click the applicable box next to either Contacts or Customer Export and click the Button named Run.

Save the Excel spreadsheet to your Desktop and name it either Customer_export.xls or Contacts.xls, whichever is applicable.

Go to the eApp and select Master Data. Then select Customer Master Upload.

* Either drag and drop the applicable file from your Desktop to the eApp

OR

* click on the drop area, which will open the file browser.

The file will upload and will update the customer's data.